Pricing Statement  |  Privacy Policy  |  Terms of Use

Billing Policy

New accounts will be charged a partial fee for the first month that will be prorated according to the number of days left in that accounting period.  LogoHost will then charge accounts monthly on a specific anniversary date (typically the first of the month) for service until the next anniversary date. A contract is not required, rates are month to month. Accounts may be paid monthly by an automatic draft to a major credit card.  Accounts may also be pre-paid by a bank check for months in advance.

Quantity Discount

Buy 6 accounts, get 15% off: Any company, or their agent (advertising agency, design firm, etc.) who owns 6 accounts in good standing, will receive a 15% discount off all accounts owned by the same individual (the discount is tied to that individual's email address). This CREDIT will appear in the owner's statement.

Additional Storage & Upgrade Feature

LogoHost Account Plans include preset amounts of storage space. To accommodate those accounts with greater needs, additional blocks of storage space can be automatically accessed by your authorized administrator(s) as necessary, simply by uploading files that exceed the current allotment. The price is noted in the Pricing page.

This allows your administrator(s) to add blocks of storage as the situation arises instead of waiting for approval from the Account Owner. The Owner will be notified of the increase immediately via email and will be given until the next billing date to allow the change or to delete files to bring the account back down to the prior billing amount. When the increased storage amount equals or exceeds the price of the next plan, the change will also Upgrade the account into the next available plan. (Once upgraded, the Owner would need to manually lower a plan, since some plans include features not available in other plans). The Owner will need to agree to this procedure when setting up a new Logo Account.

Pre-paid Accounts

Account Owners may prepay for months in advance (or yearly), by bank check. The monies will show as a Credit in their Payment page, and will be drawn against as the first source for payment when funds are due. As a depletion backup, an alternate payment option may be set up in the Owner's Payment Settings page which would be charged when necessary to insure uninterrupted service. The Owner will be notified via email when the Credit balance is close to depletion. (Any Credit will be applied to the Account Owner and not a specific account, so Owners with multiple accounts will need to manage their internal accounting).

Frozen Accounts

In the event that an account has insufficient funds for payment (i.e. the prepayment is depleted or a credit card or bank draft is unavailable or refused), the account will be frozen and will not be accessible to users for viewing or download. (The Company's files will not be erased). To unfreeze, or "thaw", an account, simply update your payment information in your edit payment settings, or select a different payment account on the Company's Billing page. At the time of the payment/billing update, funds will be withdrawn to pay for service from the date of non-payment until the next anniversary date, when payments will resume normally.

Cancellation & Refund Policy

Should an Account Owner wish to close a Logo Account they may do so at any time. Service will continue until the next date when payment would have been due. After cancellation, any payment accounts or prepaid funds associated with that account will not be billed.